Company Profile

The experience.
Music & Lights S.r.l. was founded in 2001 thanks to the initiative of Francesco Sorabella, current president of the Cda, and his wenty years of experience developed in the field of audio technology and professional lighting and video distribution, destined for the show business and public entertainment industry. The consolidated professionalism and the motivational thrust made it possible for Music and Lights to be among the first Italian businesses in the field of planning, production and commercialization of A.L.V. technologies, gathering numerous commercial successes, which in a short period of time, lead to a continuous development of the establishment, of the working staff and all the other personnel. Since January 2006 Music and Lights operates in a new industrial building that is a total of 5000 square meters, located between Gaeta and Itri on the Tyrrhenian littoral in the province of Latina, in a verdant area very close to the Appian Way; one of the most ancient roads of communication in the world. The structure, wide in size, is divided into different areas: the productive zone, warehouses, directional offices and the showroom, in harmony with the productive and commercial demands. The maintenance and the constant improvement of the highest levels of quality are obtained with the use of the most advanced mechanical computer technology. This is a complex structure but necessary to manage a continuous and always larger line of products, favoring the high quality services towards the costumers.

Customer care.
Our Company policy, is based on two fundamental pillars: Customer satisfaction and Innovation.
The costumers are our company’s most precious possession. The opinion they give of the company is based upon the experiences they have with our staff, with our products and with our services. The policy orientated towards the quality of the service for our costumers, includes, besides satisfying their demands through the products and the services offered, qualified and distinctive factors like for example the capability to customize the products, the swiftness of the answers, and the establishment of a synergy relationship with our costumers. The knowledge that the costumers are, more than the turnover, Music and Lights’ most precious blessing, determines, within the staff members, the categorical imperative to always maintain a very high level of relations with those who are considered an active part of the company’s growth. Our costumers are, in fact, the final beneficiaries of all the company’s dynamics to improve the productive chain. Fulfilling the commitments taken allows us to give a solid ground to credibility in the capacity of a preferential supplier and nourish it with constancy in time.

Philosophy.
Our corporate policy is focused on monitoring all the stages that accompany every Music and Lights’ product: Research and development, planning, production, graphic ideas, marketing, up to the achievement of the selling point and the final user. A complete control that starts from
the quality and selection of the raw materials up to the treatment of the post-sale service. The other prerogative is based upon the centrality of the costumer and the need to always give solid answers to the demands expressed by the market in order to combine, with success, productivity and overall flexibility. Costumer satisfaction and innovation represent the pillars upon which the company philosophy is based.

From the idea to the finished product.
Every one of our products begins from an idea and is then realized by means of planning and operative processes. The stages of these processes are controlled, within the company, by the departments of research and development, real “engine” of innovation and ideas. The study of market trends is aimed at creating synergy between what the professionals request and what we can offer them by virtue of our experience and technological innovation. Our technical and creative research is constantly focused on anticipating the market trends, in order to offer to our costumers innovative and revolutionary products. The features and design of most of our products are made in a way that allows us to build personalized items according to market trends. Our Research & Development departments combine, as well as experience, daily use of the latest technology with traditional artistic techniques, necessary to give to our products that particular Italian style so well appreciated throughout the world.

Brands.
Music & Lights s.r.l. offers a wide range of articles in audio and professional lighting fields.
DAD™, Prolights™, Protruss™ e Proaudio™ products, along with all the novelties on this website, are the most clear evidence of our policy of continuous enhancement, that leads our company to always propose new solutions, constantly updated to the continuously evolving global market.

Commercial network.
Besides the quality and the response to the demands of the professionals, the assertion of the Prolights, DAD, Protruss and Proaudio brands
is favored thanks to a dynamic commercial network in continuous evolution. Music and Lights, in fact, is able to offer to its costumers personalized advice thanks to a highly specialized sales force, selected with care, made up of consultants with a high level of professionalism
and exclusive agents. Throughout Italy our experts offer advice and support to all of our clients, from the most expert ones to new music lovers who approach the entertainment world with enthusiasm, in the audio, video and professional lighting sectors.

Logistics.
To respond quickly and with the most possible confidence to the organization and management demands of our costumers, Music and Lights, has developed an important structure for the storage and distribution of the products. The structure allows managing in a logical way -that is intelligent and able- the organization of evasion of the orders adjusting the flow to and from the warehouse. The warehouse is a vital organ of the operative structure of the company because it expresses the level of functional fluidness of the production. The integrated management of the logistics resolves all the problems inherent the in/out flows, since a good operation of warehouse movements optimizes the whole productive and distributive apparatus. The “close-by” and “computerized” management of the warehouse allows our company to put in first place the service to our costumers through the quick evasion of the orders and the rotation of goods. It is then possible to offer to our costumers an increasingly reduced timing of acceptance and processing of orders. The organizational processes and logistic managements, certified ISO 9001:2000, are strongly integrated with the informative system of the distributive network.

Quality.
Music & Lights is a company UNI EN ISO 9001:2000 certified, according to what is an international classification system of the companies" quality. This certification represents an important recognition for our company and is also the most important evidence, of our will of engagement according to rules of honesty and transparency. It is a goal we were able to achieve thanks to our selected personnel professionality and to the constant updating of techniques and means.

Environment.
The company aims to harmonize its activities with respect for the environment. Internally, through simple practices, is implemented a policy of environmental responsibility that aims to combine efficiency and environmental protection.More broadly, the commitment and care of Music & Lights in contributing to environmental protection, are present in the criteria for the design and manufacture of equipment and especially the ability to initiate re-use, as required by European directives on the Restriction of certain hazardous substances in electrical and electronic equipment components and the management of their end of life. Music & Lights also adheres to a system  management of WEEE (Waste Electrical and Electronic Equipment) for the management of procedures for the reclaim, transport, recycling and treatment equipment at the end of life.